Hard Skills

• Warehouse operations management
• Inventory control
• Cycle counting
• Order fulfillment
• Picking and packing
• Shipping and receiving
• Demand planning support
• Dock scheduling
• Freight coordination
• Vendor and supplier coordination
• Labor planning and scheduling
• Budgeting and cost control
• KPI development and tracking
• Process improvement
• Lean warehousing
• Space utilization and layout optimization
• Cross-docking operations
• Returns and reverse logistics
• Cycle time reduction
• Quality control inspections

Technical Proficiencies

• Warehouse Management Systems (WMS)
• Enterprise Resource Planning (ERP)
• RF scanners / handheld devices
• SAP
• Oracle
• Microsoft Dynamics
• Transportation Management Systems (TMS)
• Inventory management software
• Barcode and RFID systems
• Excel (VLOOKUP, pivot tables)
• Data analysis and reporting
• Automated storage and retrieval systems (AS/RS)
• Conveyor and material handling systems
• Forklift and equipment management

Soft Skills

• Team leadership
• Staff training and development
• Performance management
• Problem solving
• Decision making
• Time management
• Communication skills
• Conflict resolution
• Change management
• Stakeholder management
• Adaptability
• Attention to detail
• Customer service orientation

Industry Certifications & Compliance

• OSHA compliance
• Forklift certification oversight
• Hazmat handling awareness
• DOT regulations familiarity
• Health and safety standards
• ISO procedures (if applicable)
• 5S implementation
• Risk management
• Loss prevention

Action Verbs

• Managed
• Supervised
• Coordinated
• Optimized
• Implemented
• Streamlined
• Reduced
• Improved
• Led
• Monitored
• Analyzed
• Scheduled
• Trained
• Enforced
• Negotiated