Hard Skills

• Training needs analysis
• Instructional design
• Adult learning principles
• Curriculum development
• Learning objectives design
• Facilitation and presentation
• Onboarding program development
• Leadership development programs
• Compliance training
• Sales and product training
• Blended learning solutions
• Competency mapping
• Learning path design
• Training evaluation (Kirkpatrick model)
• Performance consulting

Technical Proficiencies

• Learning Management Systems (LMS)
• Articulate 360 / Storyline
• Adobe Captivate
• Camtasia
• SCORM and xAPI standards
• Microsoft PowerPoint
• Microsoft Teams / Zoom / Webex
• eLearning authoring tools
• Virtual Instructor-Led Training (VILT)
• Learning content management systems (LCMS)
• Survey tools (SurveyMonkey, Qualtrics)
• HRIS and talent management systems
• Data analysis and reporting

Soft Skills

• Facilitation skills
• Public speaking
• Stakeholder management
• Collaboration and teamwork
• Change management support
• Coaching and mentoring
• Influencing without authority
• Conflict resolution
• Adaptability and flexibility
• Problem-solving
• Written and verbal communication
• Cross-functional partnership

Industry Knowledge & Focus Areas

• Corporate training
• Employee development
• Organizational development
• Talent development
• Performance improvement
• Competency-based training
• Diversity, Equity & Inclusion (DEI) training
• Customer service training
• Technical skills training
• Remote and hybrid workforce training

Certifications & Frameworks

• ATD Certification (CPTD / APTD)
• SHRM-CP / SHRM-SCP
• Certified Professional in Talent Development
• Instructional Design certification
• Train-the-Trainer programs
• ADDIE model
• SAM model
• Agile learning development

Action Verbs

• Designed
• Developed
• Facilitated
• Delivered
• Implemented
• Evaluated
• Assessed
• Coordinated
• Customized
• Optimized
• Streamlined
• Coached
• Mentored
• Collaborated
• Analyzed