Hard Skills

• Train operations
• Railroad safety procedures
• Train dispatch coordination
• Yard operations
• Train assembly and disassembly
• Switching operations
• Coupling and uncoupling railcars
• Air brake system operation
• Handbrake application and release
• Freight handling and securement
• Passenger boarding and deboarding
• Time table and train order operation
• Radio communication protocols
• Track inspection support
• Emergency response procedures

Soft Skills

• Situational awareness
• Attention to detail
• Decision-making under pressure
• Team coordination
• Customer service
• Clear verbal communication
• Conflict resolution
• Problem-solving
• Dependability and reliability
• Adaptability to changing conditions
• Time management

Technical Proficiencies

• Electronic logging systems
• Railroad management systems (RMS)
• On-board computer systems
• Handheld rail communication devices
• GPS train tracking systems
• Defect detector interpretation
• Locomotive control interface familiarity
• Incident reporting systems

Industry Knowledge & Certifications

• FRA regulations (Federal Railroad Administration)
• GCOR (General Code of Operating Rules)
• NORAC operating rules
• Hazmat handling awareness (HAZMAT)
• Hours of Service regulations
• Railroad operating rules compliance
• Workplace safety standards (OSHA awareness)
• First aid and CPR (if certified)
• Transportation security procedures

Action Verbs

• Operated
• Coordinated
• Inspected
• Monitored
• Directed
• Communicated
• Enforced
• Secured
• Responded
• Documented
• Assisted
• Supervised