Hard Skills

• Prescription processing
• Medication dispensing
• Filling prescriptions
• Compounding medications
• Inventory management
• Medication storage and handling
• Pharmacy calculations
• Unit dose packaging
• Sterile compounding (IV)
• Non-sterile compounding
• Medication reconciliation
• Formulary management support
• Prior authorization support
• Third-party billing
• Cash handling and POS

Soft Skills

• Customer service
• Attention to detail
• Accuracy and quality focus
• Time management
• Team collaboration
• Communication skills
• Multitasking in fast-paced environments
• Problem-solving
• Confidentiality and discretion
• Patient-centered care

Technical Proficiencies

• Pharmacy management systems
• Electronic Health Records (EHR)
• Electronic prescribing (eRx)
• Automated dispensing cabinets (Pyxis, Omnicell)
• Label printing and barcode verification
• Microsoft Office (Word, Excel)
• Insurance claim processing software
• Inventory tracking systems

Industry Knowledge & Compliance

• HIPAA compliance
• State Board of Pharmacy regulations
• Controlled substance handling
• DEA regulations
• Medication safety protocols
• Drug classifications
• Generic and brand name drugs
• Dosage forms and routes of administration
• Pharmacy law and ethics

Certifications & Credentials

• Certified Pharmacy Technician (CPhT)
• PTCB certification
• ExCPT certification
• State pharmacy technician license
• CPR certification
• Immunization support training

Action Verbs

• Dispensed
• Prepared
• Verified
• Processed
• Reconciled
• Maintained
• Coordinated
• Assisted
• Communicated
• Ensured compliance