Hard Skills

• Program development
• Program implementation
• Program evaluation
• Grant writing
• Grant management
• Logic models & theory of change
• Monitoring & evaluation (M&E)
• Outcomes measurement
• Budget development
• Budget management
• Stakeholder engagement
• Community outreach
• Volunteer management
• Partnership development
• Strategic planning
• Needs assessment
• Curriculum design (workshops/trainings)
• Proposal development
• Contract management
• Compliance & reporting

Soft Skills

• Leadership
• Cross-functional collaboration
• Relationship building
• Stakeholder communication
• Public speaking & presentations
• Conflict resolution
• Cultural competency
• Change management
• Problem solving
• Adaptability
• Team development & coaching
• Decision-making
• Time management
• Facilitation
• Advocacy

Technical Proficiencies

• Salesforce (or CRM systems)
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Google Workspace (Docs, Sheets, Slides)
• Project management software (Asana, Trello, Monday.com)
• Survey tools (SurveyMonkey, Qualtrics)
• Data analysis & reporting
• Donor management systems
• Volunteer management platforms
• Virtual meeting tools (Zoom, Teams)
• Social media for outreach & engagement

Industry Certifications & Domain Knowledge

• Nonprofit management
• Fundraising & development
• Program management (PMP, CAPM or equivalent)
• DEI (Diversity, Equity & Inclusion) principles
• Trauma-informed practices (if relevant)
• Human services & social impact
• Community development
• Youth development / education programs (if applicable)
• Public health / social services (if applicable)
• Government grants (federal, state, local)

Action Verbs

• Led
• Implemented
• Designed
• Coordinated
• Facilitated
• Secured (funding/grants)
• Evaluated
• Monitored
• Optimized
• Expanded (programs/partnerships)
• Collaborated
• Advocated
• Managed
• Developed
• Reported
• Analyzed
• Streamlined
• Engaged
• Mentored
• Negotiated