Hard Skills

• Employee relations
• Recruitment and selection
• Onboarding and orientation
• Performance management
• HR policy development
• Benefits administration
• Compensation analysis
• HR reporting and analytics
• Workforce planning
• Talent management
• Training and development coordination
• Employee engagement initiatives
• Leave of absence management
• Employee handbook administration
• Job description development

Soft Skills

• Conflict resolution
• Interpersonal communication
• Problem solving
• Confidentiality and discretion
• Adaptability
• Relationship building
• Negotiation skills
• Time management
• Attention to detail
• Change management support

Technical Proficiencies

• HRIS management
• Applicant Tracking Systems (ATS)
• HRIS data entry and maintenance
• Microsoft Excel (VLOOKUP, pivot tables)
• Microsoft Word and PowerPoint
• Payroll systems support
• Benefits enrollment platforms
• HR metrics and dashboards
• Online recruiting platforms (LinkedIn, Indeed)
• Electronic personnel file management

Industry Knowledge & Compliance

• HR compliance
• Employment law basics
• FLSA, FMLA, ADA familiarity
• EEO and affirmative action awareness
• Policy interpretation and enforcement
• Investigations support
• Termination and offboarding processes
• Workplace safety and OSHA awareness

Certifications & Professional Affiliations

• PHR (Professional in Human Resources)
• SHRM-CP (SHRM Certified Professional)
• aPHR (Associate Professional in Human Resources)
• SHRM membership
• HRCI certification

Action Verbs

• Administered
• Coordinated
• Implemented
• Advised
• Facilitated
• Streamlined
• Resolved
• Supported
• Developed
• Maintained