Hard Skills

• Executive calendar management
• Travel planning and coordination
• Meeting and event coordination
• Expense reporting and reconciliation
• Document preparation and editing
• Inbox and email management
• Minutes and note-taking
• Vendor and stakeholder coordination
• Confidential information handling
• Board meeting support
• Presentation preparation
• Office administration

Soft Skills

• Executive-level communication
• Discretion and confidentiality
• Stakeholder management
• Time management
• Prioritization and multitasking
• Problem-solving
• Professional judgment
• Relationship building
• Adaptability and flexibility
• Attention to detail
• Proactive support
• Diplomacy and tact

Technical Proficiencies

• Microsoft Outlook
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint
• Microsoft Teams
• Google Workspace (Gmail, Calendar, Docs, Sheets, Slides)
• Zoom and virtual meeting platforms
• Concur or similar travel/expense systems
• Slack or team collaboration tools
• CRM and contact management systems
• Project management tools (Asana, Trello, Monday.com)
• Document management systems

Industry & Functional Expertise

• C-suite support (CEO, CFO, COO, CHRO)
• Board of Directors support
• Office and facilities coordination
• Corporate communications support
• Executive reporting and briefing materials
• Cross-functional coordination
• Event planning and logistics
• Travel and itinerary management
• Meeting agenda development
• Policy and procedure compliance

Action Verbs

• Coordinated
• Managed
• Organized
• Prioritized
• Facilitated
• Streamlined
• Supported
• Liaised
• Implemented
• Maintained
• Prepared
• Executed